Service Updates & Maintenance Notices

At Serviqo, we are committed to providing seamless, high-quality services to support your business needs. To maintain the highest standards of performance, reliability, and security, there may be occasional updates and maintenance activities. This page serves to keep you informed about any scheduled maintenance, updates, or changes that may impact the services we provide.

Why We Perform Updates and Maintenance

Regular updates and maintenance are essential to ensuring the stability, security, and efficiency of our services. Our goal is to continuously improve the performance of our systems, add new features, and enhance user experience. These activities help us prevent disruptions, address bugs, and implement the latest technologies to keep your services running smoothly.

Scheduled Maintenance

We aim to carry out all necessary maintenance during off-peak hours to minimize any impact on your business. Scheduled maintenance includes upgrades, software patches, server optimizations, and other necessary actions. Here's how we keep you informed:

~ Maintenance Notifications: We provide advance notice of scheduled maintenance through email, our website, and other communication channels.

~ Service Downtime: During maintenance, there may be brief periods of service downtime or limited functionality. We work hard to keep downtime to a minimum and notify you in advance if your service will be affected.

~ Estimated Timelines: When possible, we'll provide estimated start and end times for maintenance activities, along with any anticipated impact.

Recent Updates

We continually enhance our services to meet the evolving needs of our customers. Here are some recent updates and improvements we've made:

~ Improved Virtual Assistant Tools: We've upgraded the tools that our virtual assistants use to better streamline your tasks and improve overall productivity.

~ Call Center Technology Upgrade: Our call center systems have been updated to enhance call handling, reduce wait times, and improve customer satisfaction.

~ New Security Features: We've implemented additional security measures to protect your data and maintain the highest standards of privacy and confidentiality.

Planned Service Update

We are excited to share the following upcoming service updates that will bring even more value to your business:

~ Enhanced Reporting Dashboard: We're rolling out a more powerful, user-friendly dashboard for tracking and managing your services. You'll be able to see real-time data and detailed analytics to optimize your operations.

~ New Support Channels: In the coming weeks, we will introduce additional communication channels, including live chat and a dedicated support app, to offer more ways for you to reach us quickly and easily.

~ Service Expansion: We are expanding our service offerings to include more comprehensive business solutions. Stay tuned for updates on new services designed to support your business growth.

How to Stay Informed

We understand that service interruptions or updates can be inconvenient. To help you stay informed, we provide regular updates through the following channels:

~ Email Notifications: Sign up to receive email alerts for any scheduled maintenance, updates, or changes that may affect your services.

~ Website Alerts: Check this page for the latest updates and real-time maintenance notices.

~ Social Media: Follow us on social media for instant notifications and updates.

Contact Us

If you have any questions about an upcoming update, or maintenance activity, or how it may affect your services, please feel free to reach out to our support team. We're here to assist you and ensure a smooth experience.

Thank you for your continued trust in Serviqo. We appreciate your understanding and cooperation as we work to enhance our services and provide you with the best possible experience.